Acer Return & Refund Policy
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most Acer products. Items must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.
Initiate Your Return
Sign in to your Acer account or visit our Support portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Prepare the Package
Securely pack your device in its original box, ensuring all cables, manuals, and protective inserts are included to avoid restocking fees.
Ship the Product
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the condition of the returned item, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing