Acer Return & Refund Policy

We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most Acer products. Items must be returned in their original packaging with all included accessories and documentation to qualify for a full refund.

1

Initiate Your Return

Sign in to your Acer account or visit our Support portal to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.

2

Prepare the Package

Securely pack your device in its original box, ensuring all cables, manuals, and protective inserts are included to avoid restocking fees.

3

Ship the Product

Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our technicians verify the condition of the returned item, your refund will be processed to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing